We are ACC Solutions, a company registered in Ireland. Our registered office is at Unit 3, Suite 5 Part of First Floor, St Fintan’s, North Street, Swords, Co Dublin, Ireland. If you have any queries about the information we hold on you, please contact our Data Protection Compliance Officer, who you may write to at the address above, or e-mail at email@example.com or telephone on +353 87 278 63 72.
We will collect information from you if:
We will keep your information secure by taking appropriate technical and organisational measures again it unauthorised or unlawful processing and against its accidental loss, destruction or damage.
We will store your information at least for the duration of any customer relationship we have with you, or as otherwise required by law (normally up to a maximum of 7 years for legal and tax reasons).
While the nature of the Internet is such that we cannot guarantee the security of the information you transmit to us via the Internet, we follow strict security procedures in the storage and disclosure of your information, to prevent unauthorised access or any loss of your information.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone and (where you have chosen a password) to create a strong password that cannot be easily identified.
ACC Solutions and all 3rd parties where your information is shared will take full responsibility for ensuring that the most appropriate security measures are in place to protect your information.
ACC Solutions will store and use your information for a set period. ACC Solutions will cease to use your information for marketing purposes 5 years from the point of last interaction (e.g. last order or last email activity etc.,) or from the point you request ACC Solutions to stop using your information for marketing purposes, whichever is sooner. At this point, your information is then archived and only used for analysis.
If you sign up for our service or send us a request for information, we believe that we can demonstrate that we have a legitimate interest in using your information for some marketing purposes, such as sending you offers, etc., however you always have a choice.
You are always entitled to see what information is held about you. If you want to find out what information we hold about you (called a Subject Access Request) or to have any of your information updated or corrected. Before we agree to this, you must provide with sufficient evidence of your identity and sufficient details of the information you wish to see to enable us to locate it, please contact us via email at firstname.lastname@example.org. All requests will be fulfilled within 30 days.
You have a right to rectify any errors in information we hold about you, and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date.
You also have a right to be removed from any mailing list we hold at any time, please email us at email@example.com and include 'unsubscribe' in the subject heading.
We will not share your information with any other organisation except in the following circumstances:
We are obliged to satisfy ourselves before transferring your information to a country outside the EEA that it provides adequate protection for your data protection rights. The EEA comprises the EU countries and Norway, Iceland and Liechtenstein. Countries outside the EEA may not give the same level of protection to your information as those within the EEA.
Our website is hosted in the Europe and therefore we do not transfer any information submitted by you through the site outside the EEA.
Cookies are small text files which are transferred from our website, product or service and stored on your computer's hard drive. We use a combination of cookies to help us provide you with a personalised service, and also to help make our websites, products and services better for you. We use the following different types of cookies: Session Cookies - These are temporary cookies which are deleted when you close your browser or leave your session in the product or service. We use session cookies on our websites and in some of our products or services to identify and track users and to remember what is in your shopping basket (where relevant). Our session cookies may also contain your customer account number, company name and email address.
We may also use session cookies and similar technologies in our products or services from time to time where this enables us to offer you certain features of the product or service or where it may help us to improve the product or service.
Persistent Cookies - Persistent cookies enable our websites, product or service to "remember" who you are and to remember your preferences on our website. Persistent cookies will stay on your computer or device after you close your browser or leave your session in the product or service.
Web analytics cookies and similar technologies - Our websites, products and services use web analytics cookies. These cookies allow us to recognise and count the number of visitors and see how they move around the website, product or service. This helps us make our service to you better.
We also collect some site, product and service statistics such as access rates, page hits and page views. We are not able to identify any individual from traffic data or site statistics.
How to disable cookies - You may be able to configure your browser to restrict cookies or block all cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website, products or services.
For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies please visit this Google Page.
Software, products and services - Our software, products or services may also include technology that enables us to: